PRIVACY POLICY

Grit & Grog Clay Co. (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book services, or interact with our studio.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you book a class, workshop, tour, membership, or contact us, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Emergency contact information (when required)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information is used for website functionality, analytics, and performance improvement.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and memberships

  • Communicate about classes, schedules, and studio updates

  • Respond to inquiries and customer service requests

  • Improve our website and studio offerings

  • Send occasional marketing or informational emails (you may opt out at any time)

We do not sell or rent your personal information.

3. Payment Processing

Payments are processed through secure third-party platforms. Grit & Grog Clay Co. does not store or have access to your full credit card information.

4. Sharing of Information

We may share your information only when necessary:

  • With trusted service providers who assist in operating our website, booking system, or payment processing

  • When required by law or legal process

All third parties are expected to handle your information responsibly and securely.

5. Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

7. Your Rights & Choices

You may:

  • Request access to the personal information we have about you

  • Request corrections or updates to your information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services indicates acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Grit & Grog Clay Co.
Email: katie@gritgrogclay.co
Phone: 413-265-6156